Internet Issues

OPTIMUM WIFI ISSUES FOR CHROMEBOOKS ISSUED BY NORWALK PUBLIC SCHOOLS:

INFORMATION

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Here's the most successful way for parents to get help about the wifi not working.  They need to say they are a Norwalk Public School parent and say they are trying to access the optimumwifi.  There's a Spanish option when they call too.
 

Parents can call 866-200-9522 to register Chromebook onto optimumwifi.

https://www.alticeusa.com/news/articles/feature/corporate/altice-usa-brings-free-broadband-k-12-and-college-students-during-coronavirus-pandemic
 

How to connect to optimum wifi

https://www.norwalkps.org/UserFiles/Servers/Server_71596/File/2020-21/NPS%20-%20How%20to%20connect%20to%20optimum%20wifi%20_%20Como%20conectarse%20a%20optimum%20wifi.pdf

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Attached is a video in Spanish that explains how to connect to the internet.

Adjunto es un vídeo en español que explica cómo conectarse a Internet. 

Students must know their student ID #...

Los estudiantes deben conocer su identificación de estudiante y usar ese número en lugar del número utilizado en el video

https://www.dropbox.com/s/2zes71ptlhuqgfw/FullSizeRender.MOV?dl=0